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Last modified: April 7, 2023
Ingram Content Group and its related and affiliated companies ("Ingram" or "We") respect your privacy and are committed to protecting it through our compliance with the practices described herein. This Privacy Notice (the “Notice”) describes the types of information we may collect from you or that you may provide when you visit our website (the "Website") and Ingram’s practices when collecting, disclosing, maintaining, and using that information. It also describes options you may have regarding collecting, disclosing, and using your personal information when accessing the Website.
By using our Website and/or registering for any of our offerings, you accept the privacy practices described in this Notice and consent to our collection, disclosure, and use of your personal information. If you do not agree with this Notice, do not use our Website. We may modify the terms of this Notice at any time and will post any changes on the Website. Your continued use of the Website following the posting of changes is your acknowledgment of acceptance.
This Notice applies to information we collect:
It does not apply to information collected by:
On occasion, We may offer special activities, events, programs, or promotions (“Programs”) that have unique or additional terms, notices, or consent requirements to explain how the information you provide will be processed in connection with the Programs. You should review those applicable terms, where applicable, before interacting or participating in the Programs.
Our Website is not for anyone under 18 years of age. No one under 18 years of age may provide information to or on the Website or through any of its features, register on the Website, make any purchases, or use any comment features of the Website. If you believe we have information from or about a child under 18, please contact us at privacy@ingramcontent.com.
What you provide us: When you use our Website, your information may be collected, used, and shared in a variety of manners. As detailed below, the type of information we collect may vary based on how it is gathered, which may include, without limiting, the information you voluntarily submit, including without limiting, when establishing an account or submitting a registration or application, submitting your contact information, social media handles, and/or professional information, or information that our third parties may share with us if such third party previously received your consent.
We may collect your information (including personally identifiable information) voluntarily provided by you or with your permission. For example, we may ask you for information, such as your email address, when you register with the Website or register for one of our Products. You may also provide information to Ingram in other contexts, including, for example, on your member profile page, and to enter into a contest, promotion, or sweepstakes. If you make a purchase from the Website or one of our other websites, we may request additional information from you, such as your name, address, telephone number, and credit card information, to complete the purchase. You always have the option not to provide this information. If you choose not to provide the information we request, you may still visit the Website, but you may be unable to access certain options, products, and services. If you provide personal information to us about a third party, such as your friend or colleague, do so only if you received permission from that friend or colleague. When you register with the Website or provide information to Ingram in any other manner, you agree to provide only true, accurate, current, and complete information.
Automatically collected information from our Website and your Device: We collect information about your visit to and use of the Website, such as your IP address, IP server, device IDs, device type, connection information, geo-location data, search history, browser type and operating system, date and time, websites and visited, and whether you came to the Website from another website, the address of that website.
We may collect information about you that we receive from other sources such as forms, profiles, surveys, quizzes, or other interactions to help us verify or update your information and to better customize services for you. We may also combine the information we receive from third parties with information we receive on our Website and your other interactions with us.
Cookies and Other Tracking Technologies: Ingram and our third-parties, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and to recognize you across different, Products, services and devices.
We use cookies, web beacons, and other similar security technologies to monitor traffic and improve the Website. Our third parties and we may also use these or similar technologies to monitor your use of the Website and interactions with emails from us, as well as other communications to personalize your experience and to deliver relevant advertisements for research and marketing purposes, and to better understand your use of online advertisements (see Personalized Advertising).
Where strictly necessary. These cookies and other technologies are necessary to enable the Website and services to provide the features you have requested, such as remembering you have logged in.
For functionality. These cookies and similar technologies remember the choices you make, such as language or search parameters. We use these cookies to provide you with an experience more appropriate to your selections and make your use of the Website more tailored.
For performance and analytics. These cookies and similar technologies collect information on how users interact with the Website and to improve how the Website operates. For example, we use Google Analytics cookies to help us understand how visitors arrive at and browse the Website to identify areas for improvement, such as navigation, user experience, and marketing campaigns.
Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies remember websites you have visited, and that information is shared with other parties such as advertising technology service providers and advertisers.
Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our websites, or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
To opt-out of our use of cookies, you can use the Cookies Preferences link at the bottom of our website. You can instruct your browser by changing its options, stopping accepting cookies, or prompting you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Website. Ingram and our third-party partners also collect information using web beacons (also known as "tracking pixels"). You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the Website and services. To learn how to manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. Please note that some parts of this site may be inaccessible or not function correctly if you disable or refuse cookies.
Information You Share with Us: Our Website, where applicable, may allow you to connect and share your actions, content, comments, and other information publicly (“User Contributions”). You may also have the option to connect and share your personal information on third-party applications, services, social media platforms, and websites through "plug-ins," buttons, widgets, and other third-party features on or connected with our Website. You may also share with us contact information of friends and people in your address book, so we can help you let your friends know about special offers and help with product shipments. Please be mindful of your privacy needs and those of others as you choose who to connect with, what you share with us and others, and what you make public. We are not responsible for the personal information you make public or share with others using our Website. We also are not responsible for any third-party sharing services or their further actions. You should review their privacy policies to understand their privacy practices.
We use information that we collect about you or that you provide to us, including any personal information:
We may use or combine information that we collect offline or collect or receive from third-party sources to enhance, expand, and check our customer records' accuracy. We may also use the information gathered from multiple portions of the Website into a single record.
Social Media: We may include applications from third parties on the Website or through the Website, which allows interaction or content sharing by users. Some of these applications provide specific services or content from a third party, such as a Facebook "Share" or "Like" button and are visible to you when you visit our Website. Your interaction with these programs typically allows the third party to collect information about you through cookies they place on your device and other tracking mechanisms. In some cases, the third-party may recognize you through its cookies even when you do not interact with their application. If you choose to log in to your account with or through a social networking service, we, and that service, may share certain information about you and your activities. We also may share information about your activities, including what you view and purchase on the Website with a social network, in accordance with your account settings with us or your social networking service, or with your permission. You should review the third parties' respective privacy policies to better understand their data collection practices and controls available to you.
Personalized Advertising
We use the information you make available to us when you interact with our Website or services to provide you with advertising and offers that are more relevant to you. We also use third-party advertising companies to provide advertisements on our Website(s) and other websites about goods and services that may be of interest to you, including advertisements for unaffiliated products and services on our Website. For information about how third parties may access your information, please see How We Disclose Your Information below.
You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance, and the webpages for Facebook's ad preferences tool and Facebook's privacy policy.
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:
If you participate in a contest, survey, sweepstakes, or other promotion sponsored by Ingram or a third party, such participation serves as your consent to share your information collected in conjunction with the contest, survey, sweepstakes, or promotion, with that co-sponsoring third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices.
We may also disclose your personal information:
We may share information about your visit to and use of the Website, including browser or device information, with third parties, including our affiliates, advertising networks, analytics providers, and others who may use the data for any legally permissible purpose without notice to you.
Ingram is an international business, and our use of your information involves data transmission on an international basis. If you are located outside of the United States, please know that information we collect is transferred to and processed by servers located in the United States. By using our Website or providing us with any information, you consent to the collection, maintenance, processing, and transfer of such information in and to the United States.
If you are an individual in the United Kingdom or European Economic Area (EEA), we collect and process information about you only where we have a legal basis for doing so under applicable UK and EU laws. The legal basis depends on the Website and the services you use, and how you use them. This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because a third party (e.g., your employer) or we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Website.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website or by clicking here.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@ingramcontent.com. However, please know we do not currently sell data triggering those statutes opt-out requirements.
To help us maintain accurate, current, and complete information about you, we require you to only provide true, accurate, and complete information whenever you provide personally identifiable information to us and promptly update your account whenever it changes.
You may also send us an email at privacy@ingramcontent.com to request access to, correction of, or to delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you provide User Contributions on or through the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit Privacy Policy for California Residents below.
We have implemented measures designed to help secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you, or where you have chosen a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. Any user of the Website may view the information you share in public areas.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings, security measures contained on the Website, or any unauthorized access to your data.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we process our users' personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and to periodically visit our Website and this privacy policy to check for any changes.
Questions regarding this Privacy Policy or our privacy practices should be directed to privacy@ingramcontent.com or legal@ingramcontent.com, by calling our toll-free number at 1-800-253-1560, or by mail:
Ingram Content Group
Attn: Legal Department/ Privacy
1 Ingram Blvd.
LaVergne, TN. 37086
Effective Date: December 29, 2020
Last Reviewed on: April 7, 2023
This Privacy Policy for California Residents supplements the information contained in Ingram's Privacy Practices Notice . It applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this Notice.
This policy does not apply to workforce-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.
Where noted in this policy, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication ("B2B personal information") from some of its requirements.
Our Website collects information that identifies, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
In particular, our Website has collected the following categories of personal information from Consumers within the last twelve (12) months:
We may also collect, use, and disclose your personal information as required or permitted by applicable law. We do not treat de-identified data or aggregate consumer information as personal information. We reserve the right to convert or permit others to convert your personal information into de-identified data or aggregate consumer information.
Our Website obtains the categories of personal information listed above from the following categories of sources:
Sources of personal information.
We collect some personal information that you provide directly to us, including without limiting, contact information, communication information, your feedback, order information, payment information, pictures, preferences, and videos that you send us, and other information you provide to us.
We may also collect some personal information automatically from cookies, pixels, and similar technologies when you use our services. This can include your browsing activities, information about your devices, and other information collected through web beacons, cookies, pixels, and similar technologies.
We create some personal information when you use our services. This can include analytics and inferences about your interests, demographics, and shopping preferences.
We collect personal information from other companies, including without limiting, advertisers, Facebook, Twitter, and other similar platforms, that supplement the personal information we already have.
We may use and disclose the personal information we collect for one or more of the purposes specified in the How We use your information above.
We may share your personal information by disclosing it to a third party as necessary to serve a business purpose.
We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential and prohibit using the disclosed information for any purpose except performing the contract.
Ingram does not believe it has sold (as the term “sale” is defined by the CCPA) Consumer personal information in the past twelve (12) months. As the law evolves, we may revisit this conclusion and, if applicable, revise this Notice. See the Do Not Sell Rights section below regarding our current conclusion that data collection by third-party cookies associated with our web sites is not a sale under the CCPA.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We will delete or de-identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
We do not provide these deletion rights for B2B personal information.
To exercise your rights to know or delete described above, please submit a request by either:
Only you, or someone legally authorized to act on your behalf, may request to know or delete related to your personal information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete it.
We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact legal@ingramcontent.com.
We strive to substantively respond to a verifiable consumer request within forty-five (45) days of the verified receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12 months preceding our receipt of your request. The response we provide will also explain why we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and allow you to transmit the information from one entity to another without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We may disclose your personal information for the following purposes, which are not a sale: (i) if you direct us to share personal information; (ii) to comply with your requests under the CCPA; (iii) as part of a merger or asset sale; and (iv) as otherwise required or permitted by applicable law and this Notice.
We do not believe that we sell California Consumer personal information as defined under the CCPA. Until we change our practices and update this Notice, we will treat personal information collected under this Notice is subject to a "do not sell" request.
However, although there is not yet an industry consensus, we do not believe that data collection by third-party cookies and other technologies on our Website is a sale of your personal information.
We do not knowingly sell the personal information of Consumers under 16.
To exercise the right to opt-out of sales for some of your personal data, you (or your authorized representative) may submit a request to us by visiting the following page link:
Do Not Sell My Personal Information
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights.
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@ingramcontent.com or write us at: Ingram Content Group Attn: Legal Dept./ Privacy One Ingram Blvd. LaVergne, TN. 37086.
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated Notice on the Website and update the Notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Notice, how Ingram collects and uses your information described in this Notice, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 1-800-253-1560
Website: www.ingramcontent.com
Email: privacy@ingramcontent.com or legal@ingramcontent.com, or by mail:
Mail:
Ingram Content Group
Attn: Legal Department/ Privacy
1 Ingram Blvd.
LaVergne, TN. 37086
